Legal • Privacy • Transparency

Privacy Policy

This page explains how Acuitey AI Ai collects, uses, shares, protects, and retains your information when you access the website, dashboard, and related trading services.

Effective Date: March 14, 2025
Last Updated: March 2025
Website: Acuitey AI.ai
Section 01

Introduction

Welcome to Acuitey AI Ai ("we," "our," or "us"). Acuitey AI Ai is an AI-powered automated cryptocurrency trading platform that provides users with access to intelligent trading bots designed to analyze financial markets and execute trades autonomously on behalf of users.

This Privacy Policy explains how Acuitey AI Ai collects, uses, discloses, and protects information about you when you access or use our platform, website, dashboard, and related services (collectively, the "Services").

By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

Section 02

Information We Collect

2.1 Information You Provide to Us

  • Full name
  • Email address
  • Country of residence
  • Password, stored in encrypted form
  • Referral code or referral ID, if applicable
  • Wallet addresses associated with your trading activity
  • Payment information needed to purchase an AI trading bot
  • Communications sent to our support team through email, live chat, or our support portal

2.2 Information Collected Automatically

  • IP address and approximate geolocation
  • Browser type, browser version, and operating system
  • Device type, including desktop, tablet, or mobile
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and exit pages
  • Session data and authentication tokens
  • Dashboard interaction data, such as which AI model is active and what settings are adjusted
  • Timestamps and logs of trades executed by your AI trading bot

2.3 Trading Activity Data

  • Trading pairs selected, such as ETH/USDT, BTC/USDT, BNB/USDT, and SOL/USDT
  • Entry and exit prices for each executed trade
  • Profit and loss percentages per trade
  • Trade timestamps and execution logs
  • AI model performance metrics, including win rate, monthly profit, and total trades executed
  • Withdrawal requests and transaction history

2.4 Cookies and Tracking Technologies

Acuitey AI Ai uses cookies and similar tracking technologies to enhance your experience and maintain your session. These may include session cookies for authentication, preference cookies to remember settings, and analytics cookies that help us understand platform usage and improve our Services.

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

Section 03

How We Use Your Information

3.1 Providing and Operating the Services

  • Creating and managing your Acuitey AI Ai account
  • Activating, running, and monitoring your chosen AI trading bot
  • Displaying real-time and historical trading data on your personal dashboard
  • Processing one-time payments for AI model purchases
  • Processing profit withdrawal requests
  • Sending account-related notifications, trade alerts, and system updates

3.2 Security and Fraud Prevention

  • Verifying your identity and authenticating your account
  • Detecting and preventing unauthorized access, fraud, or misuse
  • Monitoring suspicious activity and enforcing our Terms of Service
  • Maintaining 2FA and other security protocols

3.3 Communication and Support

  • Responding to customer support inquiries
  • Sending important notices about changes to our platform or legal terms
  • Communicating platform maintenance, downtime, or security updates

3.4 Platform Improvement

  • Analyzing usage patterns to improve performance and user experience
  • Testing and developing new features for our AI trading bots
  • Conducting internal research on AI model performance and market analysis capabilities

3.5 Legal and Compliance

  • Complying with applicable laws, regulations, and legal obligations
  • Responding to lawful requests from authorities
  • Enforcing our legal rights and protecting against legal claims
Section 04

How We Share Your Information

Acuitey AI Ai does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information only in the limited cases below.

4.1 Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including payment processors, hosting providers, email and communication providers, customer support software providers, and security or fraud detection services. These providers are contractually required to protect your information.

4.2 Legal Requirements

We may disclose information if required by law or if necessary to comply with legal obligations, protect our rights or property, investigate wrongdoing, or protect the safety of users or the public.

4.3 Business Transfers

If Acuitey AI Ai is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a materially different privacy policy.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

Section 05

Data Security

Security is a core principle at Acuitey AI Ai. We implement technical and organizational measures designed to protect your personal information.

5.1 Technical Safeguards

  • 256-bit SSL/TLS encryption for data transmitted between your device and our servers
  • AES-256 encryption for sensitive data stored at rest
  • Passwords hashed using bcrypt
  • Two-factor authentication available and encouraged for all accounts
  • DDoS protection and enterprise-grade firewall systems
  • Regular penetration testing and security audits

5.2 Operational Safeguards

  • Access to user data restricted to authorized personnel on a need-to-know basis
  • Internal access to production systems logged and monitored
  • Employees and contractors bound by confidentiality obligations
  • Redundant infrastructure designed to support high availability

5.3 Incident Response

In the event of a data breach that may compromise your personal information, Acuitey AI Ai will notify affected users in accordance with applicable law and take steps to contain and remediate the incident.

Even with strong safeguards, no system is completely impenetrable. We encourage you to use a strong unique password and enable two-factor authentication.

Section 06

Data Retention

Acuitey AI Ai retains personal information only for as long as necessary to provide the Services, unless a longer retention period is required by law.

  • Account data: retained for the duration of your account and for a reasonable period after deletion where necessary
  • Trading activity and transaction records: retained for at least 5 years where required for financial recordkeeping
  • Support communications: retained for up to 3 years after the last communication
  • Technical and usage logs: retained for up to 12 months for security and service improvement

You may request deletion of your personal data by contacting support@Acuitey AI.ai. We may still retain certain information where required by law or legitimate business need.

Section 07

Your Rights and Choices

Depending on your country of residence, you may have rights regarding your personal information.

7.1 Access and Portability

You may request a copy of the personal information we hold about you, including account data and trading history.

7.2 Correction

You may request correction of inaccurate or incomplete personal information. Some account information can also be updated directly in your dashboard settings.

7.3 Deletion

You may request deletion of your personal information, subject to legal and regulatory retention requirements.

7.4 Restriction and Objection

You may have the right to request restriction of processing or to object to certain types of processing.

7.5 Your AI Trading Control Rights

  • Pause or stop your AI trading bot at any time through your dashboard
  • Review the complete history of trades executed by your AI
  • Adjust AI settings, including risk level and trading pairs
  • Request information about how your AI model operates and makes trading decisions

7.6 How to Exercise Your Rights

To exercise these rights, contact us at support@Acuitey AI.ai. We may need to verify your identity before processing your request.

Section 08

Cookies and Tracking

When you visit Acuitey AI Ai, we use cookies solely to operate the platform and improve your experience. We do not use cookies to serve advertisements, and we do not share cookie data with advertising networks.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.

Section 09

Third-Party Links and Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party services you access.

Acuitey AI Ai is not responsible for the privacy practices or content of third-party websites, including cryptocurrency exchanges or wallet providers you may use alongside our Services.

Section 10

Children's Privacy

Acuitey AI Ai's Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information without required consent, we will take steps to delete that information promptly.

If you believe a child has provided personal information to us, please contact support@Acuitey AI.ai.

Section 11

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Acuitey AI Ai — Privacy Team
Email: support@Acuitey AI.ai
Website: Acuitey AI.ai

Section 12

Changes to This Privacy Policy

Acuitey AI Ai may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page, notify registered users by email where appropriate, and post a notice on the platform dashboard.

Your continued use of Acuitey AI Ai after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Questions about your data or your privacy rights?

Reach out to the Acuitey AI Ai privacy team for access, correction, deletion, or policy-related questions.