Privacy Policy

Welcome to Acuitey AI Ai ("we," "our," or "us"). Acuitey AI Ai is an AI-powered automated cryptocurrency trading platform that provides users with access to intelligent trading bots designed to analyze financial markets and execute trades autonomously on behalf of users.

This Privacy Policy explains how Acuitey AI Ai collects, uses, discloses, and protects information about you when you access or use our platform, website, dashboard, and related services (collectively, the "Services").

By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

2.1 Information You Provide to Us

• Full name
• Email address
• Country of residence
• Password, stored in encrypted form
• Referral code or referral ID, if applicable
• Wallet addresses associated with your trading activity
• Payment information needed to purchase an AI trading bot
• Communications sent to our support team through email, live chat, or our support portal

2.2 Information Collected Automatically

• IP address and approximate geolocation
• Browser type, browser version, and operating system
• Device type, including desktop, tablet, or mobile
• Pages visited, time spent, and navigation patterns
• Referring URLs and exit pages
• Session data and authentication tokens
• Dashboard interaction data, such as which AI model is active and what settings are adjusted
• Timestamps and logs of trades executed by your AI trading bot

2.3 Trading Activity Data

• Trading pairs selected, such as ETH/USDT, BTC/USDT, BNB/USDT, and SOL/USDT
• Entry and exit prices for each executed trade
• Profit and loss percentages per trade
• Trade timestamps and execution logs
• AI model performance metrics, including win rate, monthly profit, and total trades executed
• Withdrawal requests and transaction history

2.4 Cookies and Tracking Technologies

Acuitey AI Ai uses cookies and similar tracking technologies to enhance your experience and maintain your session. These may include session cookies for authentication, preference cookies to remember settings, and analytics cookies that help us understand platform usage and improve our Services.

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

3.1 Providing and Operating the Services

• Creating and managing your Acuitey AI Ai account
• Activating, running, and monitoring your chosen AI trading bot
• Displaying real-time and historical trading data on your personal dashboard
• Processing one-time payments for AI model purchases
• Processing profit withdrawal requests
• Sending account-related notifications, trade alerts, and system updates

3.2 Security and Fraud Prevention

• Verifying your identity and authenticating your account
• Detecting and preventing unauthorized access, fraud, or misuse
• Monitoring suspicious activity and enforcing our Terms of Service
• Maintaining 2FA and other security protocols

3.3 Communication and Support

• Responding to customer support inquiries
• Sending important notices about changes to our platform or legal terms
• Communicating platform maintenance, downtime, or security updates

3.4 Platform Improvement

• Analyzing usage patterns to improve performance and user experience
• Testing and developing new features for our AI trading bots
• Conducting internal research on AI model performance and market analysis capabilities

3.5 Legal and Compliance

• Complying with applicable laws, regulations, and legal obligations
• Responding to lawful requests from authorities
• Enforcing our legal rights and protecting against legal claims

Acuitey AI Ai does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information only in the limited cases below.

4.1 Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including payment processors, hosting providers, email and communication providers, customer support software providers, and security or fraud detection services. These providers are contractually required to protect your information.

4.2 Legal Requirements

We may disclose information if required by law or if necessary to comply with legal obligations, protect our rights or property, investigate wrongdoing, or protect the safety of users or the public.

4.3 Business Transfers

If Acuitey AI Ai is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a materially different privacy policy.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

Security is a core principle at Acuitey AI Ai. We implement technical and organizational measures designed to protect your personal information.

5.1 Technical Safeguards

• 256-bit SSL/TLS encryption for data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored at rest
• Passwords hashed using bcrypt
• Two-factor authentication available and encouraged for all accounts
• DDoS protection and enterprise-grade firewall systems
• Regular penetration testing and security audits

5.2 Operational Safeguards

• Access to user data restricted to authorized personnel on a need-to-know basis
• Internal access to production systems logged and monitored
• Employees and contractors bound by confidentiality obligations
• Redundant infrastructure designed to support high availability

5.3 Incident Response

In the event of a data breach that may compromise your personal information, Acuitey AI Ai will notify affected users in accordance with applicable law and take steps to contain and remediate the incident.

Even with strong safeguards, no system is completely impenetrable. We encourage you to use a strong unique password and enable two-factor authentication.